Retail Partnerships / Buyers Relations Executive

Closing date: Friday 17th November 2017


Job Title: Retail Partnerships/Buyers Relations Executive

Department: Retail & Media Partnerships (Communications)

Reports to: Head of Media & Retail Partnerships

Direct Line Reports: Retail Partnerships/Buyer Relations Assistant

Location: Somerset House, London

Type: Full Time


The BFC is looking for an experienced Retail Partnerships / Buyers Relations Executive to join the team and work on UK & international buyer relations. The Retail Partnerships / Buyers Relations Executive will play a key role in delivering the Retail Partnership’s team objective of creating London Fashion Week, London Fashion Week Men’s, London Fashion Week Festival, LONDON show ROOMS and The Fashion Awards as international platforms that bring the top fashion buyers, sales agents and buying offices from the US, Asia & Europe to our events in London and overseas.


Business Skills

  • Assistance in the creation of global BFC retail partnerships strategy to promote British fashion on the global stage
  • Capability to work across the full portfolio of BFC events to drive international awareness and attendance from buyers, sales agents, online platforms, showrooms and buying offices
  • Relationship management of global retailers, UK and international buying teams, consultants and agencies 
  • Personal network of UK & International retailers and cultural contacts, well connected with exceptional communication skills 
  • Team management: delegating and developing Buyer Relations Retail Marketing Assistant in addition to recruiting and managing agents, consultants, interns & assistants during BFC events and as required
  • Main point of contact for retail & buyer communications internally across the BFC departments
  • Delivering individual tasks whilst maintaining focus on overall objectives
  • Demonstrating best practice in managing communications and quality standards
  • Drives best practice behaviours and works as a team to meet BFC’s objectives to maintain integrity and reputation

Expertise Skills

  • Management & development of the BFC CRM database of UK and international buyers in-cluding data input, amendments, accuracy and reporting
  • Knowledge and visibility of industry wide retail sector changes including store openings, job moves and promotions and updating our records and team accordingly
  • Accreditation vetting and ownership of list creation and client management to maintain standard of excellence across the BFC’s portfolio of events
  • Management and maintenance of VIP BFC International Guest Programme including budgeting, guest selection, invitation and co-ordination including hotel and car allocation plus entertainment during attendance and seasonal reporting
  • Management and support of onsite registration teams at LFW, LFWM & LsR
  • Report & presentation creation and cross-functional collaboration to create data, evaluation and documentation for government and governmental bodies, BFC board, Patrons, retailers, sponsors and internal teams for all BFC events displaying seasonal, yearly comparisons and ROI measurement
  • Assistance in the development of retail partnerships with BFC initiatives including NEWGEN, Positive Fashion, Fashion Arts Foundation and IFS
  • Management and accuracy of BFC retail partnerships budget
  • Management and organisation of BFC retail partnerships team critical path calendars and project management timelines
  • Ownership and coordination of retail contacts throughout the year for the BFC’s portfolio of events, including The Fashion Awards
  • Pro-actively seeking and maintaining relationships with retailers through meetings, trade shows, events & networking
  • BFC representation at events including door handling, VIP liaison, meeting representation and regional and international store visits

Key Relationships

Maintain and develop positive and strong working relationships with:

  • UK & International retailers, buying teams, buying offices & sales agents 
  • BFC patrons, sponsors, consultants and agencies
  • Head of Media & Retail, Communications team, Marketing, Partnerships, Showcasing and Events, Government relations & Business development departments

Skills & Requirements

Person Specification

  • Positive outlook with an enthusiastic and friendly approach
  • Highly driven and results focused with a commitment to working to high standards and ab-solute attention to detail
  • Excellent relationship and communication both face-to-face and on the telephone
  • Excellent written skills with proven experience in composing correspondence in a business environment
  • Highly articulate with excellent written and verbal skills
  • Excellent numerical skills
  • Ability to work under pressure and to tight deadlines
  • Ability to project manage multi-tasks autonomously
  • Confident and highly organised with the ability to use ones initiative and be pro-active
  • Well presented, level-headed, personal energy, enthusiastic, engaging with a happy de-meanour
  • Ability to remain calm, diplomatic and composed
  • Good time management and time planning
  • Promotes a positive, professional image in the office and out with designers and contacts
  • Advanced IT skills in Microsoft applications essential

Professional Experience & Skills

  • Proven experience in the fashion, lifestyle or retail sectors
  • Well respected amongst peers and wider industry
  • Knowledge of British and international designers
  • Knowledge of global economic marketplace and its impact on retailers
  • Knowledge of UK and international retail market, department stores & boutiques
  • Experience of writing reports to a high standard
  • Database/CRM knowledge or experience
  • Foreign languages a bonus (Chinese, Japanese, Korean, French & Italian preferred)

Salary & Benefits

  • Job type: full time, permanent
  • Salary Band: £TBC - £TBC, dependant on experience
  • Standard company benefits, including 25 days annual holiday
  • Standard company working hours, flexibility required during events, exhibitions and busy periods
  • Confirmation of appointment and eligibility to benefits, subject to successful completion of a 3 month probationary period
  • This salary is part funded by the European Regional Development Fund (ERDF). This is due to the BFC being a recipient of ERDF funds and as such employees are required to keep a record, via monthly time sheets, of the work undertaken relating to ERDF funded activities.

How To Apply

  • Candidates should apply in writing with a covering letter highlighting your experience for this role, attaching your CV and email to with ‘Retail Partnerships/Buyers Relations Executive’ in the subject
  • Candidates must be eligible to live and work in the UK
  • Successful candidates will be notified in writing and invited to a first-stage interview


Application closing date: Friday 17 November 2017